Privacy Policy

Last updated: January 2025

Information We Collect

When you book a tour or schedule a consultation with United Street Tours, we may collect:

Name and contact information provided during booking
Group size and tour preferences
Payment information (processed securely through our booking platform)
Communication preferences for tour updates and confirmations

How We Use Your Information

We use the information we collect to:

Process your tour bookings and provide tour services
Send booking confirmations and tour updates
Respond to your inquiries and provide customer support
Improve our tour experiences and customer service
Comply with legal obligations and protect our rights

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

With our secure booking platform partners (Rezdy) to process reservations
With our consultation scheduling service (Calendly) when you book consultations
When required by law or to protect our legal rights
With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

Access and review the personal information we have about you
Request corrections to your personal information
Request deletion of your personal information (subject to legal requirements)
Opt out of marketing communications

Third-Party Services

Our website integrates with third-party services including:

Rezdy: Tour booking and reservation management
Calendly: Consultation scheduling

These services have their own privacy policies, which we encourage you to review.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our consultation scheduling system or by booking a tour through our website.

Note: This privacy policy applies to information collected through our website and tour services. For the most current version of this policy, please visit this page.